The best AI Agent and
AI-first Customer Service Platform
Fin is the first AI agent that delivers human-quality service. Use Fin on your existing platform, or Intercom's complete AI-first customer service platform.
Powerful features for modern customer service
Everything you need to deliver exceptional customer service at scale
AI-Powered Support
Automate responses and improve efficiency with advanced AI capabilities
Unified Inbox
Manage all customer conversations in one streamlined interface
Advanced Analytics
Get insights to improve your customer service performance
Solutions for every customer service need
Scale your support operations with AI-powered solutions that work together
Customer Engagement
Proactively engage with customers through automated messages and targeted campaigns
Learn more
Self-Service Help Center
Empower customers to find answers with a knowledge base powered by AI
Learn more
Analytics & Reporting
Get deep insights into your customer service performance and team efficiency
Learn moreSeamlessly integrate with your tech stack
Connect Intercom with your favorite tools to streamline your workflow
Salesforce
Slack
Zendesk
HubSpot
Connect with 100+ apps and tools
Integrate Intercom with your existing tools to create a seamless customer service experience. Our API and extensive app marketplace make it easy to customize your setup.
Browse integrations
Simple, transparent pricing
Choose the plan that's right for your business
Starter
For small teams getting started
- Basic AI responses
- Up to 5 team members
- Basic reporting
Professional
For growing businesses
- Advanced AI capabilities
- Unlimited team members
- Advanced analytics
- Priority support
Enterprise
For large organizations
- Custom AI solutions
- Dedicated account manager
- Custom integrations
- 24/7 premium support
Trusted by leading companies worldwide
See how innovative companies use Intercom to deliver exceptional customer service
New Balance
Retail & E-commerce
"Intercom's AI capabilities have transformed our customer service operations. We've seen a 50% reduction in response times and improved customer satisfaction scores."
Sarah Johnson
Head of Customer Experience
Atlassian
Software & Technology
"The integration capabilities and AI-powered responses have helped us scale our support operations efficiently while maintaining high quality standards."
Michael Chen
Director of Support
See success stories from our customers
Learn how leading companies have transformed their customer service with Intercom's AI-powered platform.
Read customer stories
Resources to help you grow
Discover insights, guides, and tools for delivering exceptional customer service
2025 Customer Service Transformation Report
Learn how AI is reshaping the future of customer service
Read more
Mastering AI-Powered Customer Support
Watch our expert panel discuss best practices for AI implementation
Watch now
Building the Future of Customer Engagement
Insights on creating meaningful customer relationships
Read moreStay ahead with our newsletter
Get the latest insights, tips, and trends in customer service delivered to your inbox monthly.
Ready to transform your customer service?
Join thousands of businesses delivering exceptional customer experiences with Intercom's AI-powered platform.
Businesses
Customers served
Customer satisfaction
Support coverage